What to Expect at Your Appointment

Prepare for Your Appointment

  • Please bring a responsible person along to watch children. If you can't do this, please tell us when you make your appointment. Children cannot be left unattended in our clinic waiting room or exam rooms. 
  • After you schedule your appointment, you'll get a text with a secure and confidential link to forms you need to fill out before your appointment. If you can’t fill them out before your appointment, you can fill them out when you arrive.
  • Have something to eat and drink before your appointment and don’t pee for one hour before your appointment.
  • Please call (608) 243-0411 if you will be late. We will reschedule you if you arrive later than 15 minutes. We will reschedule you if your visit starts 15 minutes late because you didn't fill out the forms we gave you. 
  • Please arrive 15 minutes before the start of your appointment to check in.
  • Please cancel your appointment if you feel sick or if you are in isolation from a positive COVID test. If you’ve had a positive COVID test, you may reschedule your visit 10 days after your test if you are fever-free. Call (608) 243-0411 to cancel.

Watch our video that shows you what to expect at your appointment.

At your appointment

We will ask you to:

  • Complete forms if you didn't complete them ahead of time
  • Leave a urine (pee) sample in a cup in the bathroom

A nurse will take you to a private room and ask you:

  • What brings you to our clinic
  • If you're having any symptoms
  • If you have any allergies to medicines and the names of the medicines and supplements you are taking
  • Your sexual health history including the gender(s) of your sex partner(s)
  • The kind of sex you have (oral, anal, vaginal) and if you use condoms or barrier methods
  • If you would like a referral for PrEP, a safe and effective daily pill to prevent the transmission of HIV
  • If you have plans to become pregnant in the next year and would like information on planning a healthy pregnancy
  • If you would like information on birth control methods. If you are able to become pregnant, we will offer you birth control methods available at our clinic and emergency birth control.

After you talk with the nurse:

  • They will offer you tests for sexually transmitted infections (STIs). Testing may include collecting throat, anal (butt), and/or vaginal samples with a swab. They will give you privacy to collect your own swabs. If you’re having symptoms and would like an exam, they will ask for your permission to collect swabs during the exam to test for STIs.
  • They will offer to take a blood sample from your arm to test for HIV and syphilis. They can also take a sample of blood from your finger to test for HIV.
  • If you’re having symptoms or have been exposed to an infection, they may offer you medicine at your visit.
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