Get Help with Animals or Pests
Our Animal Services Officers:
- Respond to calls about animal bites, stray animals, and animal welfare concerns.
- Educate people about animal care and staying safe around animals.
Animals
Animal Bites
- Submit an online report(link is external) or call 608-255-2345. See our Animal Bites page for more information on bites.
- Your report will be sent to an Animal Services Officer, who will follow up with you as soon as possible.
Lost or Found Animals
- You can call us at 608-255-2345 for lost or found animals.
- The best thing you can do is report the animal for free on 24Petconnect(link is external). You’ll get real-time updates on the animal to help it get back home and avoid a trip to the Humane Society.
Other Animal Issues
Call 608-255-2345 for:
- Aggressive animals
- Animals in traffic
- Domestic animals running loose
- Investigation of cruelty or neglect
- Rabies quarantines and testing
- Sick or injured stray domestic animals
- Wildlife that poses an immediate threat to health or safety
- Accumulation of animal poop
We Do Not Help With
- Barking dogs. Please call your local police department. If you live in Madison, the number is 608-266-4275.
- Healthy wild animals on your property. Please call a private pest control service. Pest control companies are licensed to remove or relocate healthy wildlife and can help you determine how to keep the problem from reoccurring.
- Check the Wisconsin Department of Natural Resources(link is external) website to learn what you can do to deal with nuisance wildlife.
- If you’re dealing with a coyote, read our blog post and watch our video How to Haze a Coyote(link is external) to learn how to safely co-exist with coyotes. They tell you how to haze, or scare away, coyotes so they do not feel comfortable being around humans.
- Rats and mice on your property. For rat infestations on your property, contact a pest control company for removal. Learn how to prevent and control a rat or mouse infestation(link is external). Call us at 608-242-6515 if you have a problem with rats in your neighborhood or you live near a property with garbage or food accumulation that may attract rats.
Non-Urgent Animal Issues
Call 608-267-1989 or email for:
- Information about animal care and health
- Education about staying safe around animals and preventing rabies
- Non-urgent complaints
- General information
Pests
We work to control pests and prevent people from getting diseases they carry.
