Get Help with Animals or Pests

Our Animal Services Officers:

Respond to calls about animal bites, stray animals, and animal welfare concerns.
Educate people about animal care and staying safe around animals.

Animals

Submit an online report or call 608-255-2345. See our Animal Bites page for more information on bites.
Your report will be sent to an Animal Services Officer, who will follow up with you as soon as possible.

You can call us at 608-255-2345 for lost or found animals.
The best thing you can do is report the animal for free on 24Petconnect. You’ll get real-time updates on the animal to help it get back home and avoid a trip to the Humane Society.

Call 608-255-2345 for:

Barking dogs. Please call your local police department. If you live in Madison, the number is 608-266-4275.
Healthy wild animals on your property. Please call a private pest control service. Pest control companies are licensed to remove or relocate healthy wildlife and can help you determine how to keep the problem from reoccurring.
- Check the Wisconsin Department of Natural Resources website to learn what you can do to deal with nuisance wildlife.
- If you’re dealing with a coyote, read our blog post and watch our video How to Haze a Coyote to learn how to safely co-exist with coyotes. They tell you how to haze, or scare away, coyotes so they do not feel comfortable being around humans.
Rats and mice on your property. For rat infestations on your property, contact a pest control company for removal. Learn how to prevent and control a rat or mouse infestation. Call us at 608-242-6515 if you have a problem with rats in your neighborhood or you live near a property with garbage or food accumulation that may attract rats.

Call 608-267-1989 or email for:

We work to control pests and prevent people from getting diseases they carry.

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We give advice on controlling bed bugs and investigate reports of bed bug infestations in apartment and rental units and in hotels and motels.

Apartments & Rental Units: Ask your landlord to hire a pest control company. If your landlord won’t deal with the problem, call your local building inspector. For the City of Madison Building Inspection Office, call 608-266-4551. If there is no Building Inspector in your area, call us at 608-242-6515.
Hotels & Motels: Call us at 608-242-6515.
Home you own: Contact a Pest Control Company familiar with treating bed bugs.

We investigate reports of rat infestations and provide information to tenants, property owners, and neighborhoods on dealing with rat and mouse problems.
When needed, we issue orders to property owners to correct issues that are contributing to rat and mouse problems.

Rats and mice are not only a nuisance, they also cause property damage and disease. Getting rid of food and places to live is the key to keeping your home, business, and neighborhood rat/mouse free.
Watch our video, Protect Your Home From Rats. It explains how to make sure your property is not friendly to rats and mice.